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International Shipping & Orders for Performance Parts & Accessories


Bongo International Orders & Shipping at Phastek Performance:
We have partnered with Bongo International to service our customers Worldwide!

Bongo International provides our customers with their very own US address. Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.

International customers can save up to 82% off typical international shipping rates by following these four easy steps:

1) Register with Bongo and receive a U.S. shipping address

2) Enter your new Bongo address as both your billing and shipping address.

3) Use the credit card you have on file with Bongo as the payment method, or use PayPal

3) Once the order arrives at Bongo, log into your account to forward to your country.

Click Below to Get Started:




Bongo Commonly Asked Questions / FAQ:
How does the Bongo process work?
Set up a US address with Bongo from one of the links on our website. This address can be used to complete your shopping cart. We will ship the goods to the Bongo warehouse. Bongo will forward the goods to your country when you have activated your account.

How does Bongo calculate shipping?
Bongo charges the same way as common carriers. Bongo charges the greater of the actual weight or the dimensional weight of the shipment. Dimensional weight is calculated by utilizing the following formula: Length X Width X Height / 166. You can learn more about how Bongo calculates shipping charges by visiting www.BongoUS.com/how-we-bill.php.

Why haven't you shipped my goods?
In order for us to ship your goods, you will need to enter your credit card information into the Bongo international website at www.BongoUS.com.

Will my goods be automatically forwarded to me?
If you signed up for Bongo's "Pay Per Use" service, then your goods will be automatically shipped to you. If you signed up for their "Subscription" service, then you will receive an email from Bongo stating that they have received your goods. You can contact them directly to have the goods shipped.

Do I need to pay any duties/taxes when the goods arrive?
Bongo's price includes a full door-to-door transportation cost, however, there may be additional duties and taxes charged by Customs in your country. Please contact Bongo directly if you have any additional questions about this process.

How do I contact Bongo International?
You can contact them through their "Live Chat" feature on their site at www.BongoUS.com or you can email them at Support@BongoUS.com.

I have questions about my international shipment. Can you help me?
All questions related to your international shipment should be directed to Bongo International Customer Service at Support@BongoUS.com.

Does your Free Shipping With Most Items Over $99 Apply With Bongo orders?
Sorry, international orders are excluded from free shipping offers.



Return Policy for Bongo International Orders:
Domestic Returns:
Order cancellations that result in the return of product from the Bongo warehouse to PhastekPerformance.com are the responsibility of the customer. If an item needs to be returned from the Bongo warehouse, the customer will pay the return freight.

International Returns:
Any goods shipped internationally are not the responsibility of PhastekPerformance.com once a Proof of Delivery has been received from the Bongo warehouse. Any international return request should be coordinated through Customer Service at Bongo International.

Damaged Goods:
If damaged goods are received, please contact Bongo directly. Bongo insures products that are shipped overseas and will work through the claims process with you. If you decide to place an order for a replacement part, you may do so through PhastekPerformance.com.

International Duties / Taxes:
If you need to make a return or receive a replacement part, please contact Bongo International directly. They will adjust your international paperwork to state that the items are replacement parts. No additional duties/taxes should be applied by Customs in your country.

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